Your booking is binding for both parties from the moment it is confirmed by us, over the phone or in writing.
At the moment of booking we charge a deposit of NOK 300,- per person. The amount is payable to our bank account no. 1604.12.99073 by using our invoice or by using your booking number as reference. Your invoice number is the same as your booking reference. The deposit is deducted from the total amount due 2 weeks prior to arrival.
If your booking is cancelled more than 2 weeks prior to arrival, the operator is entitled to keep the deposit. Should your cancellation after the 2-weeks deadline be caused by illness or accident of participants or close relatives, we refer to your travel insurance which will normally cover these circumstances. If canceled later than 14 days before the tour starts, the entire tour’s cost will be charged.
Sjoa Rafting Center has a liability insurance covering accidents and damage that we as operator are responsible for. The insurance covers such liabilities up to NOK 10.000.000,-.
Most insurance companies offer travel insurance covering our activities. As a participant you should check your travel insurance. If requested we can offer insurance through Gjensidige Otta. To be able to obtain insurance for participants we will require full name and birth number of participants.